Privacy Policy
Last updated: July 3, 2026
At InfiniteRCM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us:
- Personal Information: Name, email address, phone number, mailing address.
- Business Information: Company name, specialty, practice size.
- Technical Information: IP address, browser type, usage data.
- Communication Data: Messages and inquiries through contact forms.
- Service Data: Information related to RCM services you request.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our revenue cycle management services
- To communicate about our services and updates
- To respond to your inquiries and questions
- To ensure compliance with HIPAA regulations
- To protect against fraud and unauthorized access
- To personalize your experience
3. Information Sharing
We do not sell your personal information. We may share information in these circumstances:
- Service Providers: Trusted partners who assist our operations
- Legal Requirements: When required by law or regulation
- Business Transfers: In case of merger or acquisition
- Protection: To protect rights, property, or safety
4. Data Security
We implement comprehensive security measures:
- HIPAA-compliant data handling procedures
- Industry-standard encryption for data transmission
- Regular security audits and assessments
- Secure data centers with physical security
- Access controls and authentication requirements
5. Cookies and Tracking
We use cookies to enhance your browsing experience:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand visitor interactions
- Preference Cookies: Remember your settings
- Marketing Cookies: For targeted advertising (with consent)
6. Your HIPAA Rights
You have rights regarding your protected health information:
- Right to access your health information
- Right to request amendments to your records
- Right to an accounting of disclosures
- Right to request restrictions on uses
- Right to receive a copy of this notice
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
8. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. Any such data will be deleted immediately.
9. Policy Updates
We may update this Privacy Policy periodically. The "Last updated" date will reflect any changes. We encourage you to review this policy regularly.
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